Last updated: 2024-11-12

Privacy Policy

The Rundown AI, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by The Rundown AI, Inc.

This Privacy Policy applies to our website and associated subdomains (collectively, our “Service”) and to our application, The Rundown AI, Inc. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To clarify, whenever the following terms are referenced in this Privacy Policy, they have the specific meanings defined below:

• Cookie: Small amounts of data generated by a website and stored by your web browser, used to identify your browser, provide analytics, and remember information about you, such as login information.
• Company: Refers to The Rundown AI, Inc., Vancouver, BC, responsible for your information under this Privacy Policy.
• Country: Canada, where The Rundown AI, Inc. is based.
• Customer: The company, organization, or individual using The Rundown AI, Inc. Service to manage interactions with their end users.
• Device: Any internet-connected device, such as a phone, tablet, or computer, that can access The Rundown AI, Inc. Service.
• IP Address: The unique number assigned to every device connected to the Internet, which can often identify geographic location.
• Personal Data: Any information that can identify an individual directly or indirectly, such as a name or identification number.
• Service: The Rundown AI, Inc.’s service offerings, including website content and any additional applications and platforms provided by The Rundown AI, Inc.
• Third-party Service: Advertisers, partners, and other entities who may provide or support our content and services.
• Website: The Rundown AI, Inc.’s website, accessible via https://university.therundown.ai/.
• You: A person or entity registered with The Rundown AI, Inc. to use our Services.

What Information Do We Collect?

We collect various types of information when you use our Service, including the following:

1. Personal Information You Choose to Provide

When you sign up, apply for a program, or engage with us directly, you may voluntarily provide the following:

• Name and Username
• Contact Information: Including email addresses and phone numbers.
• Mailing and Billing Addresses
• Job Titles and Company Information
• Payment Information: Processed through third-party services.
• Social Media Profiles: If you link or sign up using LinkedIn or other social platforms.

2. Website Use and Email Engagement Information

We collect information on how you interact with our website and emails, including:

• Site Usage Data: Information gathered through cookies, such as date and time of visits, pages viewed, IP address, time spent, and previous/next website visits.
• Email Engagement Data: Information on which emails you open and which links you click.
• Cookies and Web Server Logs: Standard technology to enhance user experience and site functionality.

3. Additional Information

We may collect other data from events or third parties:

• Event Attendance: Tracking attendance at our online or in-person events.
• Company Data: Including company name, size, and industry.
• Third-Party Data: Information such as job title, location, and links to social profiles obtained from third-party providers.

How Do We Use the Information We Collect?

We use your data to support and improve our Services, personalize your experience, and communicate effectively. For example:

• Service Delivery: Providing the requested content and services.
• Personalized Recommendations: Suggesting relevant content, resources, and programs.
• Improving Service: Using aggregated data to improve website functionality and effectiveness.
• Customized Communications: Adjusting communication frequency and personalizing content based on your profile.
• Legal Compliance and Safety: Ensuring compliance with applicable laws, protecting our users and platform.

Sharing Information with Third Parties

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We partner with trusted third-party providers (e.g., Autopilot, Segment, Zapier, Squarespace, SendGrid, Google, Stripe) to support our business, such as email management, payment processing, analytics, and customer service.
• Legal Obligations and Protection: We may disclose information to comply with legal requirements, protect rights and property, and ensure user and public safety.
• Corporate Transactions: In the event of a merger, asset sale, or business restructuring, we may share or transfer data to our successors, subject to this Privacy Policy.

Security of Information Transmissions

We prioritize security and use Secure Sockets Layer (SSL) technology for certain pages to encrypt sensitive information. However, please note that email communication is not always secure. Avoid sending private information through unsecured channels.

Links to Third-Party Websites

Our Service may link to other sites, which have separate privacy policies. We are not responsible for the practices of these external websites.

User Consent, Withdrawal, and Data Access Rights

By using our Service, you consent to the data practices in this Privacy Policy. You may withdraw or refuse consent at any time. You have the right to:

• Access: Request details of the personal data we store.
• Correct: Request corrections to any inaccuracies in your data.
• Delete: Request data deletion, subject to legal and regulatory obligations.

For access, corrections, or deletion requests, contact us at [email protected].

Children’s Privacy

We do not knowingly collect data from children under 13. If we discover such data, we will take steps to delete it.

Data Retention

We retain your data only as long as necessary to provide the Service or as required by law. Once we no longer need your information, we either delete it or anonymize it for internal analytics.

International Data Transfers

We may transfer and process your information internationally, including in countries with different data protection standards. By using our Service, you consent to this transfer.

California Residents

In accordance with the California Consumer Privacy Act (CCPA):

• Right to Know: You can request details about our data collection and sharing practices.
• Right to Delete: Request deletion of personal data we’ve collected.
• Non-Discrimination: You have the right to equal service if you exercise your privacy rights.

We do not sell personal information.

European Union (EU) Data Protection – GDPR Compliance

For EU residents, we comply with the General Data Protection Regulation (GDPR):

• Access: You may request access to your data.
• Rectification: Request corrections to your data.
• Erasure: Request data deletion under certain conditions.
• Portability: Receive a copy of your data in a structured format.

We store all personal data with GDPR-compliant providers. Requests for data access or deletion are fulfilled within one month.

Security of Your Data

We use a range of physical, electronic, and managerial measures to secure your data. While we strive to use best practices, no security system is impenetrable.

Payment Details

All payments are processed through third-party providers like Stripe. Payment data is encrypted and stored securely, in compliance with industry standards.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes to our practices. We will notify you of significant changes via our website or direct communication, allowing you to review and consent to any changes before continuing to use the Service.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance the functionality and performance of our website, analyze usage, and provide personalized experiences. These include:

• Essential Cookies: Necessary for site functionality, such as maintaining your session and remembering your login status.
• Performance Cookies: Collect anonymous data on website usage to improve functionality.
• Functional Cookies: Remember your preferences, like language settings or region.
• Advertising Cookies: Track your online activities to deliver relevant advertisements.

How to Manage Cookies

Most browsers allow you to manage or disable cookies through their settings. However, disabling cookies may impact the functionality of our Service. For more detailed information about managing cookies, please consult your browser’s help menu.

Remarketing Services

We use remarketing services to re-engage users who have visited our website. Remarketing, also known as retargeting, allows us to serve ads to users as they browse other sites. This helps us provide relevant content and increase engagement. You may opt out of these ads by adjusting your preferences on the platforms or using a third-party opt-out tool like the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

Advertising and Third-Party Content

Our website may display third-party advertisements and contain links to external sites. These ads and links are not endorsements, and The Rundown AI, Inc. does not guarantee the accuracy or quality of content or products offered by third parties.

How We Use Your Email Address

By providing your email, you agree to receive communications related to our Service. You may unsubscribe at any time by clicking the unsubscribe link in our emails. Additionally, we may use your email for audience targeting on social media platforms like Facebook and Google. Emails provided solely through order forms will be used only to fulfill the purpose of the transaction.

Third-Party Services and Data Sharing

Our Service integrates with third-party providers, such as Google, Autopilot, Segment, SendGrid, Help Scout, and Zapier, to facilitate functions such as analytics, email communications, customer support, and payment processing. These providers may have access to your personal information solely for purposes of performing their services on our behalf, subject to strict data protection standards.

We may share data with third-party platforms for targeted marketing, analytics, and improved service delivery. However, we will not share or sell personal data with external companies for commercial purposes without user consent, except where legally required.

Information about GDPR Compliance (EU)

The Rundown AI, Inc. complies with the General Data Protection Regulation (GDPR) to protect EU residents’ personal data rights. These rights include:

• Right of Access: Request access to your data stored with us.
• Right of Rectification: Correct inaccurate data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data, unless processing is required for legitimate business purposes.
• Right to Restriction of Processing: Request to limit data processing in specific circumstances.
• Right to Data Portability: Request a structured, machine-readable copy of your data.
• Right to Object: Object to processing based on our legitimate interests.

To exercise these rights, EU residents may contact [email protected].

California Privacy Rights (CCPA Compliance)

In accordance with the California Consumer Privacy Act (CCPA), California residents have the following rights:

• Right to Know and Access: Request information about the types of data we collect and how we use it.
• Right to Delete: Request deletion of your personal data.
• Right to Non-Discrimination: You will not be denied services if you exercise these rights.

For requests, California residents may contact [email protected].

Data Security and Storage

We implement physical, technical, and administrative measures to protect your data. Payment transactions are encrypted via Secure Socket Layer (SSL) technology, and sensitive information is stored only with authorized personnel. However, while we strive to protect your data, we cannot guarantee absolute security against breaches.

Your Consent and Updates to Our Privacy Policy

By using our Service, you agree to this Privacy Policy. We may update this policy to reflect changes in legal requirements or our practices. If we make significant changes, we will notify you through the Service or your registered contact information, giving you the option to review and consent to changes.

Contact Us

For questions, requests, or concerns regarding this Privacy Policy, or to exercise your privacy rights, please contact us:

Email: [email protected]